Privacy Policy

Last Updated: 25/02/26

At New Zealand Escapades, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit enquiries, or use our travel and tour-related services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

  • Full name

  • Email address

  • Phone number / WhatsApp number

  • Country of residence

  • Travel dates, destinations, preferences, and special requests

  • Booking-related details

  • Passport information (only when required for confirmed bookings)

1.2 Automatically Collected Information

When you visit our website, certain non-personal information may be collected automatically, such as:

  • IP address

  • Browser type and version

  • Device and operating system information

  • Pages viewed and time spent on the site

  • Referral source and browsing behavior

2. How We Collect Information

We collect information through:

  • Website enquiry and contact forms

  • Trip planning and quotation requests

  • Email, phone, or WhatsApp communication

  • Newsletter subscriptions (if applicable)

  • Cookies and analytics tools

3. Purpose of Information Collection

We use your information strictly for legitimate business and service-related purposes, including:

  • Responding to enquiries and providing travel quotations

  • Designing customized itineraries and travel plans

  • Processing bookings and coordinating travel services

  • Communicating booking confirmations, updates, and important notices

  • Improving our website, services, and customer experience

  • Internal record keeping and administrative purposes

We do not sell, trade, or rent your personal information to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Ensure proper website functionality

  • Analyze traffic and user interaction

  • Improve website performance and usability

You may disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

5. Sharing of Personal Information

Your information may be shared only when necessary and strictly for service fulfillment with:

  • Hotels, resorts, and accommodation providers

  • Airlines, transport operators, and tour service providers

  • Activity operators and local travel partners

  • Payment gateways and financial institutions

  • Government or regulatory authorities when legally required

All third parties are required to protect your information and use it only for the intended purpose.

6. Data Security Measures

New Zealand Escapades implements appropriate technical and organizational measures to safeguard your personal information against:

  • Unauthorized access

  • Loss, misuse, or alteration

  • Accidental or unlawful disclosure

While we take reasonable steps to protect your data, no method of online transmission or storage is completely secure.

7. Data Retention Policy

We retain personal information only for as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Comply with legal, regulatory, or accounting requirements

Once data is no longer required, it is securely deleted or anonymized.

8. Third-Party Website Links

Our website may contain links to third-party websites. New Zealand Escapades is not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of those websites before providing personal information.

9. User Rights and Choices

Depending on applicable laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal information

  • Withdraw consent for communications

Requests can be sent to contact@akashpradhan.com.

10. Children’s Privacy

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Policy Updates

New Zealand Escapades reserves the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page, with the updated revision date mentioned at the top.

12. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact:

New Zealand Escapades
Email: contact@akashpradhan.com